• Perform advanced consultation, provide advice and recommendations to clients, and manage workflow design as it relates to legal technology.
• Effectively support client needs by exhibiting strong problem-solving, organizational, and planning skills; strong verbal, written, analytical, interpersonal and research skills.
• Provides consultation to internal and external legal teams regarding eDiscovery, which could include but not limited to: early case assessment (ECA), preservation, data collections, culling, technology assisted review (TAR), data processing, hosting, document review, and document production.
• Manage and coordinate the delivery of services using both internal and external resources, including negotiating with outside vendors when appropriate.
• Use discretion and independent judgment to design and implement workflows inside the legal technology applications to meet the needs of case teams and clients.
• Develop and provide training to internal team members and clients on legal technology.
• Assist in the development of department best practices and documentation of business processes.
• Plan, coordinate, execute, perform quality control checks, and deliver projects – on time and on budget – consistent with case goals and strategies.
• Organize, develop, and deliver training on review tools to in-house and outside counsel teams.
• Keep abreast of current technologies, strategies and solutions relating to eDiscovery, assisting with testing and vetting new potential solutions.
• Lead the planning and implementation of special projects; provide direction and support to the project team.
• Responsible for daily reporting of projects, case management issues, and team management to Director.
• Evaluate project results and identify changes that can be implemented for future work.  Work with management team to procure client satisfaction.

Experience, Qualifications, Requirements:

• Bachelor’s Degree or relevant experience in lieu of college degree.
• 2+ years of combined project management experience: at a law firm or in-house litigation support and/or an eDiscovery provider.
• Experience with Venio, Relativity, DISCO, CloudNine and/or other leading eDiscovery review applications.
• Experience in developing managed review workflows and overseeing projects involving managed review.
• Extensive experience in eDiscovery processes, tools, platforms and systems.
• Demonstrated ability to manage client expectations and maintain client satisfaction.
• A proactive approach to problem solving that instills client confidence, wins repeat business, and generates excellent referrals.
• Strong teamwork, communication (written and oral), client management, and interpersonal skills.
• Demonstrated experience managing multiple, concurrent projects involving cross-functional teams within budgetary and schedule constraints.
• Highly collaborative, motivated self-starter with the ability to work remotely and off hours as needed.

Preferred:

• Applicant located in the Kansas City Metropolitan Area
• Certified eDiscovery Specialist Certification (CEDS)
• Project Management Professional Certification (PMP)
• Relativity Certified Administrator Certification (RCA)

Pay:

• $70,000.00 – $130,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Vision insurance

Learn More About Working at Complete Legal:

• Visit our Careers page to learn more about our culture

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